J3 Belts & Bearings do everything we can to ensure your order is delivered on time. J3 Belts & Bearings Ltd use Royal Mail, DPD, and Parcelforce as our courier partners.
J3 Belts & Bearings offer free delivery to within the Island of Ireland on all orders over £100 and free delivery to UK Mainland on all orders over £200. Delivery charges will vary on all other locations.
We guarantee orders placed before 3.30pm will de dispatched on the same day. J3 Belts & Bearings Ltd understand the importance of receiving your goods in a speedy manner. Orders placed before 12:30pm on a Saturday will also be dispatched on the dame day, (Royal Mail Services Only).
J3 Belts & Bearings will email your dedicated email address with a VAT Invoice as well as a dedicated tracking number as soon as your goods are dispatched so you can track your order. Please note tracking can take 12-48 hours to update after dispatch.
Delivery to an Alternative Address
For orders placed by Credit Card or Debit Card: If the details you enter pass all of our security checks, you may be offered the option of changing the delivery address once a transaction has been processed.
We may reject orders when according to our security checks, the address you have provided does not match the cardholder's address - this is to help prevent credit card fraud.
For orders placed by PayPal: Currently, we can only deliver to the address that is confirmed in PayPal.
For orders placed by bank transfer or cheque: We can deliver to any address you choose, providing the funds have cleared in our bank. It can take up to two weeks for cheques to clear.
Collection from our Warehouse
You may place an order online for collection from our Store in Maghera, please feel free to call us on 028 77964 5581 to arrange for the product to be easily available when you visit
What happens if I am not in when the courier tries to deliver?
The courier should leave a card to let you know they tried to deliver. They will usually try to deliver again the next day but alternatively, you can contact them directly using the details they provide on the card to arrange a different delivery day.
What do I do if I receive the wrong item?
This is a very rare occurrence, but occasionally things do go wrong. Please contact us and include your customer invoice number or order number and let us know the details of the problem. We will collect the incorrect item from you, and arrange to get the correct item sent out to you as quickly as possible.